John 3:16

I believe the unbelievable, I receive the impossible, because it's doable. — Jesse Duplantis

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Brown water stain spreading across a living room ceiling

Water Damage Restoration in Tampa

A city on the north shore of Tampa Bay, where Helene set a record water level at East Bay. Call the free line any hour, in English or Spanish, and you are put through to an independent, locally owned restoration company.

Call (844) 906-3984 How It Works

A big city built close to the water

Tampa counted 384,959 people in the 2020 census. It sits on the north shore of Tampa Bay and the east shore of Old Tampa Bay, and the Hillsborough River runs through downtown into Hillsborough Bay. About 35 percent of the area inside the city limits is water. The city's elevation is about 10 feet, and its highest point is only 48 feet.

Those numbers explain most of what goes wrong here. South Tampa runs along Hillsborough Bay, and Davis Islands and Harbour Island sit near the mouth of the Hillsborough River. Ybor City and Seminole Heights hold older homes. New Tampa, annexed from a mostly rural area in 1988, is much newer. A burst supply line does not care which one you live in, but a storm does.

Call (844) 906-3984 from any of them. Dominion Water Damage is a free phone line that does no restoration work itself. It connects you with an independent, locally owned company.

White kitchen with water spread across the tile floor

What 2024 showed about Tampa

Helene: a surge from a storm that never came ashore here

The National Weather Service recorded 7.2 feet above the normal high tide line at East Bay on the night of September 26, a site record. The old record, 4.56 feet, came from Hurricane Idalia. Old Port Tampa set its own record at 6.86 feet.

Milton: rain, then rivers

Milton came ashore near Siesta Key on October 9. A volunteer rain gauge in the Tampa area reported 16.51 inches. The Hillsborough River then reached a record 38.16 feet at Morris Bridge on October 12, days after the sky cleared.

A county preliminary count after Helene listed 151 destroyed and 1,709 with major damage in Hillsborough County, and officials said those numbers covered only part of the affected area.

Three kinds of flooding, in the city's own words

  • Localized flooding is the most frequent type. Rainy season storms drop water faster than flat ground can drain it.
  • Tidally influenced flooding affects some areas.
  • Storm surge can do the most widespread damage.

The city's Stormwater Division also keeps maps of localized flooding that FEMA's maps may not show, so a low-risk zone on paper does not mean a dry street. As the city puts it, not having flooded in the past does not mean you will not flood in the future.

If water is in the house right now

Stay out of standing water near outlets or appliances, and call 911 if anyone is in danger. The city also warns against wading through flooded areas and says to stay away from electrical lines. If it is safe to reach, shut off the main water valve, then call.

Say you are in Tampa, give your neighborhood, and say what happened.

Call (844) 906-3984

Empty room with a waterline visible along the lower drywall

Help for what happened in Tampa

Other Tampa Bay towns

About this line: Dominion Water Damage is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. See how the line works.

Common questions

Who do I call for water damage restoration in Tampa?

Call (844) 906-3984. It is a free line, not a restoration company. An automated assistant answers any hour, asks what happened, and transfers you to an independent, locally owned company that serves Tampa. That company inspects, quotes and does the work, and you pay it directly.

How do I find my flood zone in Tampa?

The City of Tampa's Stormwater Division will look it up free if you give the street address and, if you have them, the subdivision, lot and block. Call (813) 274-3101 on weekdays. FEMA's map portal and Hillsborough County's flood zone viewer work online too.

Is my flood zone the same as my evacuation zone?

No. The City of Tampa tells residents to know both, because they are not the same thing. A flood zone is about flood risk on a FEMA map. An evacuation zone tells you when to leave ahead of a storm.

Why does Tampa flood after an ordinary thunderstorm?

The city says localized flooding from rainy season thunderstorms and tropical storms is its most frequent type, and that flat terrain makes drainage slow. Some areas also see flooding influenced by the tide.

Does homeowners insurance pay for flood damage in Tampa?

The City of Tampa says homeowners insurance usually does not cover flood damage, and it suggests considering a separate National Flood Insurance Program policy. What a policy pays for depends on its wording, so ask your agent or insurer.

Water in your Tampa home? Make one free call

Call any hour, in English or Spanish. Say your neighborhood and what happened, and the call goes to an independent, locally owned restoration company that serves Tampa. You pay that company directly, never the line.

Call (844) 906-3984

  • Answered 24 hours a day, 7 days a week by an automated assistant, in English or Spanish
  • Free to call. You never pay the line.
  • The company you are connected with inspects, quotes, does the work and is paid by you or your insurer, as you arrange.