What the service is
Dominion Water Damage, a d/b/a of Dominion Digital Group, runs this website and a free phone line at (844) 906-3984. The line answers calls, asks what happened and connects callers with independent, locally owned water damage restoration companies or mold specialists. Dominion Water Damage is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly.
What the service is not
Dominion Water Damage is not a restoration company, contractor, mold assessor, mold remediator, plumber, roofer, insurance company, insurance agent, public adjuster or law firm. It does not inspect, extract water, dry, remove mold, repair, quote, schedule, bill or handle insurance claims, and it does not employ or supervise the companies it connects you with.
Your agreement is with the company
Any agreement for inspection, work or payment is between you and the company you hire. That company sets its own prices and terms. Dominion Water Damage makes no promises about any company's availability, arrival time, licensing, insurance, workmanship, prices or results, and does not rate or endorse any company. Check licenses, insurance and estimates yourself before you sign anything.
Referral fees
Calling the line is free. Companies may pay a referral fee. You never pay the line.
Information on this website
The guides and pages here are general information, written from the public sources listed on each page. They are not legal, insurance, engineering, medical or professional advice, and they may not reflect changes in law or conditions after the date they were written. For your situation, talk to your insurer or agent, a licensed professional or an attorney. In an emergency, call 911.
Safety
Never put yourself at risk to follow anything on this site. Stay out of standing water that may touch electricity, stay out of floodwater, and leave anything electrical, structural or involving gas to qualified professionals.
Limitation of liability
To the extent the law allows, Dominion Digital Group is not liable for any loss or damage arising from your use of this website or the line, or from the acts or omissions of any company you are connected with. The website is provided as is.
Links to other sites
This website links to government agencies, statutes and other sources for reference. Those sites are run by others, and their content and policies are their own.
Changes
These terms may be updated. The date at the top shows the latest version. Continued use of the site or the line after a change means you accept the updated terms.
About this line: Dominion Water Damage is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. See how the line works.