Kitchen sink cabinet standing open with towels soaking up a leak on the tile floor

Miami Water Damage Restoration, One Free Call

A failed supply line in a Brickell high-rise, rain under the door of a Little Havana bungalow, a king tide in a low street near the bay. Call any hour, in English or Spanish, and you are put through to an independent, locally owned restoration company that serves Miami.

Call (844) 906-3984 How It Works

Water damage in a city built close to sea level

Miami counted 442,241 residents in the 2020 census and is the seat of Miami-Dade County. It sits on a broad plain between the Everglades and Biscayne Bay, and most of its neighborhoods are only about 6 feet above sea level; the highest natural ground, in Coconut Grove, reaches 24 feet. Under the city is Miami limestone and the Biscayne Aquifer, and you cannot dig more than 15 to 20 feet down without hitting water. Put those together with a May to October wet season and a hurricane season that peaks in September, and water damage is part of owning or renting here.

Dominion Water Damage is the free number to call when it happens. It is not a restoration company and has no office in Miami. An automated assistant answers (844) 906-3984 any hour, in English or Spanish, and transfers you to an independent, locally owned restoration company that serves the city. If that company cannot pick up, your name, number, neighborhood and problem are passed along for a call back.

Bedroom ceiling stained brown with water dripping down the wall from a leak above

Miami neighborhoods and the water damage they see

Miami has more than 300 high-rises and the third-largest skyline in the country, alongside long-established neighborhoods of houses and small apartment buildings. The calls differ by building type.

Towers: Brickell, Downtown, Edgewater

Condo and rental towers where one failed water heater, washer hose or toilet supply can reach several floors. Expect the association, the building manager and more than one insurer to be involved.

Older homes: Little Havana, Allapattah, Coral Way

Older houses and low-rise apartment buildings, where common sources include aging supply lines, roof leaks in summer storms and water heaters in utility rooms. Rain can also get in at low doorways.

Near the water: Coconut Grove, the Upper Eastside

Bayfront and canal-side streets where king tides, storm surge and heavy rain meet. The City of Miami says low areas inland can flood too.

The city's other neighborhoods, from Little Haiti, Overtown and Liberty City to Wynwood, the Design District, Flagami and West Flagler, see the same everyday leaks. The line works the same way in all of them.

Four things to know about water damage in Miami

King tides come on sunny days

The City of Miami lists 2026 king tide windows from September 10 through November 26, with the peak tide days in October. Each lasts about three hours, starting around 1.5 hours before the peak. Do not park in low spots during those windows, and do not walk or drive through the water.

Big rain overwhelms drains fast

In June 2024 more than 22 inches of rain fell on northeast Miami-Dade over a few days, and the South Florida Water Management District set up temporary pumps along the Miami River.

Condo leaks are split by law

Florida Statute 718.111(11) generally leaves a unit's floor, wall and ceiling coverings, fixtures, appliances, water heaters, cabinets and countertops to the owner, and the structure and common elements to the association. Report every leak in writing.

The city is investing in flood control

The Miami Forever Bond puts $400 million into the city, including $192 million for sea-level rise mitigation and flood prevention. That helps streets; inside your home, quick drying is still on you and the company you hire.

Water damage services available in Miami

Emergency water removal for burst lines, overflowing appliances and ceiling leaks
Flood damage cleanup after heavy rain, king tides or storm surge
Water damage repair: drywall, ceilings, cabinets and tile, quoted in writing
Mold after water damage, handled by a mold specialist; Florida licenses mold work over 10 square feet

The line itself does none of this work. It connects you with an independent company that does.

Before the next storm: check your flood zone

Miami-Dade County's flood zone tool lets you look up your FEMA zone by address, and its hotline, 305-372-6466, can give an official designation on weekdays. The county says the maps in effect became effective on September 11, 2009, and that preliminary maps published in 2021 are not yet in effect. High-risk zones such as AE and VE carry mandatory flood insurance for government-backed mortgages; Zone X is lower risk but not risk free.

Miami-Dade is also in the Florida Building Code's High-Velocity Hurricane Zone, created after Hurricane Andrew, with stricter rules for windows, doors and roofs. When storm damage needs repair, ask the company whether the work needs a permit.

Read Miami flooding and your home for the full picture, or call now if water is already inside.

Miami homeowner photographing a water stain spreading across a living room ceiling for an insurer

Say you are in Miami, your neighborhood, and what happened. If it is a condo, mention the floor and whether the leak came from above.

Call (844) 906-3984

Other South Florida towns

About this line: Dominion Water Damage is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. See how the line works.

Common questions

Who should I call for water damage restoration in Miami?

Call (844) 906-3984. Dominion Water Damage is a free line, not a restoration company: an automated assistant answers any hour, asks what happened and where in Miami you are, and transfers you to an independent, locally owned company that serves the city. That company inspects, quotes, does the work and is paid by you directly.

Water is coming into my condo from the unit above. What now?

Tell the unit above and your building's manager or association right away so the source can be shut off, and photograph your ceiling, walls and floors. A restoration company can start extracting and drying your unit. Florida's condo statute generally leaves a unit's interior finishes, cabinets and appliances to the owner and the building's structure to the association, so report the leak in writing.

Is my Miami home in a flood zone?

Enter your address in Miami-Dade County's interactive flood zone tool or call its Flood Zone Hotline at 305-372-6466 on weekdays. The county says the FEMA maps in effect date from September 11, 2009. Being in Zone X does not mean a home cannot flood.

Can I call in Spanish?

Sí. The automated assistant answers in English or Spanish, which matters in a city where most residents speak Spanish at home, and this website switches to Spanish with the EN / ES button at the top.

Does the line have an office in Miami?

No. The line has no office or crews anywhere. The companies it connects you with are independent and local to Miami-Dade; the line simply answers and transfers your call.

Miami home, condo or business? Make one call

Call the free line any hour. Say what happened and whether water is still coming in, and the call is put through to an independent, locally owned restoration company that serves your area. That company looks at the damage and gives you its own price.

Call (844) 906-3984

Answered 24 hours a day, 7 days a week by an automated assistant, in English or Spanish
Free to call. You never pay the line.
The company you are connected with inspects, quotes, does the work and is paid by you or your insurer, as you arrange.