What makes a water damage company good
Searches for the best water damage restoration companies near you return pages of ads and ratings, and none of them can tell you how a company will treat your house. What you can judge is behavior. A good company measures before it promises, explains its plan before it starts, writes everything down and keeps you in charge of your own insurance claim. Florida law already requires some of that. The rest is worth asking for.
Dominion Water Damage is not a restoration company and does not rank or rate anyone. It is a free line that connects you with an independent local company, which may pay the line a referral fee. Use the checklist below with that company or any other.

Ten questions to ask before anyone starts
- When can you arrive, and what should I do until then?
- Is there a charge to come out and inspect, and is it credited toward the job?
- How will you measure moisture, and will I get the readings and photos?
- What category of water do you think this is, and why?
- What will you remove, and what will you try to dry in place?
- Can I see your written, itemized estimate before work goes past the emergency steps?
- Can I see proof of your insurance?
- What license covers this work, and what is the number?
- If you find mold, who assesses it and who removes it?
- How and when do you expect to be paid, and what happens if my insurer disputes the bill?
How to check a license in Florida
The Florida Department of Business and Professional Regulation's license search lets anyone verify a licensee by name or license number. The DBPR's customer contact center is at (850) 487-1395 if the search is confusing.
For mold, Florida is specific. The DBPR's mold FAQ says individual mold assessors and mold remediators must be licensed, that the state licenses people rather than businesses, and that a company offering both services needs a license for each. Florida Statute 468.8411 applies those rules to mold growth of more than 10 square feet. Statute 468.8419 then keeps testing and removal apart: an assessor may not remediate a structure it assessed within the last 12 months, a remediator may not assess one it remediated within 12 months, and the two may not pay each other for referrals.
For rebuilding, ask whether the work needs a building permit and who pulls it, and check any contractor license the same way.

What Florida law already says about contractors and claims
An itemized estimate first
Florida Statute 489.147 bars a contractor from giving an insured an agreement authorizing repairs under a property insurance claim without a good faith, itemized and detailed cost estimate.
No coverage advice
The same statute bars a contractor from interpreting policy provisions, advising you on coverage or duties, or adjusting your claim, unless it is also a licensed public adjuster.
No assignment of benefits
Statute 627.7152 says a policyholder may not assign post-loss benefits under a residential or commercial property policy issued on or after January 1, 2023, and an attempt to do so is void.
Your notice deadline
Statute 627.70132 bars a claim unless notice is given to the insurer within one year after the date of loss, and a supplemental claim within 18 months. Report early, even if repairs come later.
The Florida Department of Financial Services' advice after storm damage is: do not sign anything until you have called its free consumer helpline, 1-877-693-5236, weekdays 8 a.m. to 5 p.m. Eastern. The line does not give legal or insurance advice.
Warning signs
- Pressure to sign before you have read the paperwork, or a document that hands over your insurance benefits.
- A price given over the phone for a job nobody has measured.
- No moisture readings, or "it looks dry" as the only proof before walls are closed up.
- A company offering to handle your claim and tell you what your policy covers.
- The same company offering to test for mold and then remove it from the same home.
- No proof of insurance, or no license number for licensed work.
Prices, for context
HomeAdvisor's June 2026 guide puts the national average at $3,868, with a typical range of $1,383 to $6,369. A quote far below that range for a large job may leave things out; one far above it should come with an itemized reason. See the cost guide.

Call any hour. You are connected with an independent local restoration company, and you can ask it every question on this page.
Related pages
- Emergency Water Removal
- Water Damage Repair
- Mold After Water Damage
- How Much Does Water Damage Restoration Cost?
- What Is Water Damage Restoration?
About this line: Dominion Water Damage is a free phone line, not a restoration company. It answers your call and connects you with an independent local water damage restoration company, which inspects, quotes and does the work, and which you pay directly. Companies may pay a referral fee. You never pay the line. See how the line works.
